At Riwan Mart, our goal is to bring the authentic taste and tradition of Nepal’s villages straight to your doorstep — simply, affordably, and reliably.
1. Delivery Areas
We deliver to all regions of Nepal, using trusted local delivery partners.
2. Shipping Process
Once you place your order:
- Order Confirmation – You will receive an email or SMS confirming your order details and payment.
- Processing Time – We collect products directly from local farmers and prepare them for shipment. This usually takes 1–2 business days.
- Dispatch Notification – Once dispatched, we will notify you via email or SMS with tracking information and an estimated delivery date.
3. Shipping Costs
- Standard Delivery Fee: NPR 150 per order.
- Free Shipping: On all orders above NPR 2,000.
4. Estimated Delivery Time
- Orders are generally delivered within 7 business days across Nepal.
- Please note: delivery times may vary due to weather, public holidays, or other unforeseen circumstances.
5. Order Tracking
You can track your order through the link provided in your dispatch notification.
6. Important Notes
- Damaged Packages: If your order arrives damaged, take clear photos before opening and contact us immediately for assistance.
- Perishable Products: Please ensure someone is available to receive your package to maintain freshness.
7. Contact Us
📧 Email: support@riwanmart.com
📞 Phone: +977-98********
We deeply appreciate your support in helping us connect rural farmers with customers nationwide — every order makes a difference.